Terms & Conditions
Effective Date: 09/09/2024
Pinpoint Asset Tracing ("PAT")
ABN 58 779 877 179
1. Asset Identification
We have identified an asset, entitlement, or inheritance that we believe you may have a claim to, using public records and proprietary sources. This asset, including any associated income (e.g., interest or other entitlements), is held by a third party (the "Custodian"). Generally, the Custodian has tried to locate the rightful owner without success. We believe you are entitled to claim this asset.
2. Our Services
Upon entering this agreement, we will provide details of the asset(s), their value, and the Custodian(s). If there are multiple claimants, we may delay disclosure until all parties have agreed.
3. Service Fee
Our service fee is the percentage stated in your agreement of the recovered asset’s value at the time of recovery. Asset values may change due to factors such as performance, exchange rates, or accrued interest. Our fee is based on the recovered value (in Australian Dollars) returned to you at the time of recovery.
4. Payment of Fee
Fees will be deducted from the recovered funds before they are transferred to you. If the claim is unsuccessful, no fee is payable. However, if you later claim the asset independently or through a third party, our fee will still be due upon invoice.
5. Interest on Unpaid Invoices
Interest will be charged on overdue invoices at the NSW court rate from the due date until full payment is received.
6. Debt Collection Fees
If a debt collection agency is needed to recover overdue amounts, you agree to pay all associated fees, including collection agency fees, legal fees, and court costs. These fees will be added to the outstanding balance.
7. Settlement of Recovered Funds
Recovered funds will be transferred to your nominated account via EFT within 7 days of receiving them, less our fees. Additional service fees may apply for special settlement requests, such as payment by cheque, international transfer, or PayPal.
8. Taxes
You are responsible for any applicable taxes, including Goods and Services Tax (GST). Unless otherwise stated, our service fee is exclusive of GST. If GST applies, it will be added to the service fee, and we will provide a valid tax invoice. GST may not apply if you are not an Australian resident.
9. Limitation of Liability
Pinpoint Asset Tracing is not liable for any loss, damage, or delays resulting from processing your claim. We do not guarantee that our services will be free from delays or that the claim will be processed within any specific timeframe.
10. Personal Information and Data Security
10.1 Collection and Use of Personal Information
We collect personal information to identify and recover assets and communicate with you regarding your claim.
10.2 Data Retention
We will retain your personal information as long as necessary to complete the asset recovery process and comply with legal requirements. After this period, we will securely dispose of your information.
10.3 Security of Data
We implement measures to protect your personal information from unauthorised access or disclosure. However, no electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10.4 Access and Correction
You have the right to access and correct your personal information held by us. Contact us to update any incorrect information.
10.5 Privacy Policy
Our handling of personal information is governed by our Privacy Policy, available on our website. By agreeing to these terms, you acknowledge that you have read and understood our Privacy Policy.
11. Legal Capacity
By signing this agreement, you confirm that you have the legal capacity to enter into and be bound by this agreement. You warrant that you are not under any legal incapacity and have the authority to act on behalf of any other parties involved. You also confirm that you are either the current or former resident of the address associated with the disclosed registered asset or have a legitimate interest in the asset.
12. Timely Return of Requested Documents
You agree to provide and return any requested documents or information promptly. Delays in providing necessary documentation may affect the progress of the asset recovery process.
13. Right to Novation
Pinpoint Asset Tracing may transfer or novate this agreement, including any data provided, to a third party at its discretion. You will be notified in writing of any such transfer or novation.
14. Right to Update Terms & Conditions
Pinpoint Asset Tracing reserves the right to update these Terms & Conditions at any time. We will notify you in writing of any updates, and the revised Terms & Conditions will take effect on the date specified in the notice.
15. Governing Law
This agreement is governed by the laws of New South Wales, Australia. Any legal disputes will be resolved in the courts of this jurisdiction.
16. Contact Details
If you have any questions or concerns regarding these Terms & Conditions or need further assistance, please contact us at Reconnect@PinpointAssets.com